Author Archives: Alex Grande

About Alex Grande

Founder and CEO of Recognize.

Employee Nominations the Smart Way

A tree

We are staying true to the goal of using psychology principles instead of profit as our north star in Recognize’s product roadmap. We want your staff to be motivated intrinsically, and not just by monetary rewards. That’s why our nomination system doesn’t incorporate any cash value. Companies can choose to add monetary rewards for employees who are nominated or awarded, but that is for them to decide, not us.

How does Recognize employee nominations work?

The nomination system makes it really easy to democratically decide who is to be awarded for special mention. Staff can secretly vote on who deserves any award.

Examples:
+ Employee of the month
+ Employee of the year
+ Safety Award for construction companies
+ Innovation Award for consulting companies

Choosing a nomination badge

Choosing a nomination badge

Sending a nomination for employee of the month

It is a lot like sending a social recognition

The admins go into the Company Dashboard to see who has been voted the most times for a nomination and the reasons employees gave for that nomination. Since staff are voting, it is easy to see runner-ups to whomever you choose as the winner.

Viewing nominations in Admin Dashboard

Viewing employee of the year votes
Viewing reasons for nominations

Viewing reasons for nominations

To set up a nomination, it is as easy as creating a badge. Go into the Custom Badges and enable “nominations” on a badge. That’s it!

You should also change the sending limit. Typically you will want to allow someone to nominate once a quarter. So change it to once and a quarter. And make the points worth zero

Creating a nomination badge

Creating a nomination badge

You may want to also create a badge that is the award version of the nomination. When you decide on a winner and award them in the dashboard, you can send a recognition for that accomplishment only the CEO or an admin can send.

Creating custom roles

Creating custom roles

Now it will be easy to see who deserves recognition at your quarterly and yearly ceremonies. Admins and leaders will simply login to Recognize, see the nominations that occurred all year, and make decisions on who to mention and why. No more favoritism, no more last minute illogical decisions. Recognize is helping companies recognize and award their employees in ways grounded in science and not solely gift card profits.

Contact us to learn more

Emerging Tech HR Trends in 2016

Get over hiring difficulties and talent development. As we enter 2016, we welcome a promising year of new HR trends with changing mindsets and increasing integration of technology. Here are the top 3 Human Resource predictions to watch for.

High Demand of Data and Analytics Tools

Big Data is an emerging trend and plays a vital role in gathering, processing and analyzing data, thereby being the lifeline of business lifecycles. Any new-age business wanting to stand out from the crowd needs to be at the top of their game as far as data analytics is considered. Business decisions are getting increasingly data-driven, and for a good reason. Data is what helps you plumb the depths of your workforce so you can strategize HR operations right from recruitment to meeting employee goals according to shifting trends. According to Julie Stich, Director of Research at the International Foundation of Employee Benefit Plans, “Employers are trying different things to see what works for them—a lot of it depends on company culture.”

Increased Focus on Employee Recognition

Experts believe that the key to increased productivity lies in employee recognition and engagement. In fact, it is directly linked to better performance, profitability and customer engagement—outcomes that businesses of all types are seeking. If your employees feel appreciated for their efforts, it is natural that they will actively contribute to your organization’s growth. If employee rewards are a part of your workplace culture, you can also do away with talent retention worries. If you’ve used Slack’s team-based messaging software or Yammer’s collaborative social environment for businesses, you already know what we’re talking about. “We’re seeing an evolution here; it’s becoming more about total employee well-being” says Stich. With platforms like Recognize on the rise, it is clear why employee recognition is on the HR’s radar this year.

 

Rise of Integrated Workforce Management Systems

Any organization dealing with over 50 full-time employees will be aware of the monthly requirement to report and track data, thanks to the Affordable Care Act. If paying penalties or spending hours collecting data from multiple systems is not an option, integrated human capital management solutions come into the picture. While we’re on the topic of data, it is worth mentioning the focus on prevention of data breaches in 2016. The digital era poses various threats such as hacking of employee and customer data and has a direct impact on the business community, so time for companies to pull up their socks for extensive data management and security!

How Successful People Make Introductions

Rock climbing bouldering in Bishop Buttermilks

At a party in Palo Alto, David Traub calls me over, “Alex I want you introduce you to someone.” Turning to his colleague, he says, “Alex has an amazing spirit and is a great eye for design. He’s working on something groundbreaking in the world of workplace positive feedback. Alex, I think you will get along really well with my colleague Tim. I’ve never met anyone like him, he is one of the kindest and most successful investors I know in social enterprise .”

People like David Traub and Allan Young both taught me how to introduce people. They have a natural gift of seeing the best abilities in people and highlighting those abilities when they make introductions. It shows that they act with selflessness and look for the positives in people.

Benefits of this approach:

  1. The people introduced will be pleasantly surprised by the attention you have given them.
  2. People may not even know about those positive characteristics in themselves. It may boost their confidence and better prepare them for the conversation that will follow post-introductions.
  3. It shows sincere care because the compliments are real.
  4. It sparks the start of a new conversation between two strangers.

I’ve been practice this approach for a couple of years now and can see the benefits. I think about people’s abilities before introducing them. When I make introductions, I say what is amazing about these people and why they should be introduced. I’m not as good as David or Allan yet, but I’m getting there.

Reposted from Alex Grande’s LinkedIn post.

What Millennials Want In a Company

Company leaders are showing a real concern for what is to come with the largest generation – millennials. Millennials want autonomy, they want things to matter, and they want to be mobile. This different mentality from previous generations has been a two-decade-long shift first from video games, then internet, and now mobile.

Millennials on the phone

1. Instant, Always-on, Global Information.

The millennial comedian Aziz Ansari gave a comparison to the millennial mindset in the context of gay marriage. He said, “Two dudes are kissing? I’m about to watch every movie ever, right now! They [millennials] don’t care at all.” Instant global information has made millennials see the world in a whole new light. They look past issues that are not important in the global scheme, because now with Twitter and Facebook they can connect on a deeper level with people all over the globe about any issue as soon as events unravel.

2. Mobile

An endlessly expanding encyclopedia is in your pocket. Every person you have ever known is a short search away. College students complete their studies from anywhere on ultralight laptops. Being anywhere and still connected is the new norm.

3. Instant Feedback

Pinball to Nintendo to Gameboy to mobile computers, instant feedback has gotten more omnipresent. Millennials expect results fast. Increased internet speeds are inflating millennials already hyperactive expectations.

A Blueprint for Companies Seeking to Attain and Retain Millennials

“When we are no longer able to change a situation – we are challenged to change ourselves” – Vicktor E. Frankl.

1. Autonomy and Idealism

By incorporating autonomy and causes, companies can reap the rewards from both a marketing standpoint and an employee’s lifetime value to the company. Companies with skunk groups for independent innovative projects receive both innovative ideas and prototypes, but also increase employees dedication to the company. Follow the startup incubator model by cycling through groups of people, or batches, in the skunk group. Then, many people can be a part of the skunk group generating more employee to company rapport.

To show your company cares, involve environmental or social initiatives. Give a percentage of profits to a charity, match employee donations to nonprofits, or create your own ice bucket challenge. Make a culture staff is proud to promote and show the company trusts its employees.

People looking at ipads around a desk collaborating

2. Mobile

Working from home can lead some to become complacent. The solution is to make working from home a privilege and not a right. If staff shows up for meetings on time, communicates effectively, and complete tasks on time, then they can work from home. Be transparent on what exactly has to happen to make working from home a reality. If done right, your staff can be producing quality work from a Mexican beach.

3. Instant and Transparent

Support communication tools that support working from anywhere. Give staff immediate feedback. Tools like Slack and Yammer for staff to communicate, and Recognize for employee recognition and rewards should be part of your overarching human resources and company communication strategy.

Companies must embrace with open arms a new way to operate. The industrial revolution is behind us and from the perspective of millennials, the world needs new modalities if we want to keep a healthy planet for the future.

I myself am a millennial. I founded Recognize after discovering the power of employee recognition at former employers. I want to help all companies have a simple employee recognition strategy. It makes work more like a game. When things are more like games, they are more fun and more profitable.

Introducing Employee Engagement Score

Cockpit

It is important to provide a metric that measures how focused a company is in recognition. It encourages companies to recognize more than the favorite outgoing employees, and to find new people to recognize. The result is more recognition across the organization.

Recognized employees in last seven days / Total employees = RES

The metric is intentionally designed at the organization level to encourage collectivism. Companies need visibility that the work they do benefits the company. Most Western companies focus on the individual performance, where RES helps focus at a higher level. When others are recognized, employees can instantly see the RES go up. Thus, workers know their contributions help the whole organization, collectively.

Four levels

The RES has four levels for engagement. They are simply separated by 0-25, 25-50, 50-75, and 75-100. Shown below is the color scheme.

RES

RES

RES

RES

Move past individualism for greater organizational success

Wayne Brockbank wrote on Harvard Business Review the necessity for HR to focus more on the organization rather than solely focusing on the individual. The Recognize team believes the same: a duality of both individualism and collectivism within the organization. Traditionally western companies focus on the individual and are blind to the benefits of collectivism. The following are ways Recognize employee recognition app showcases the organization.

Recognize promotes collectivism in two ways: Employee Engagement Score (RES) and teams functionality.

Recognition Engagement Score (RES)

The RES is the measure of how many employees are recognized in the past week compared to how many total employees are in the organization. It is a metric dedicated not to the individual performance, but to the organization. It shows the degree to which the organization is focused on recognition.

Recognition Engagement Score

Recognition Engagement Score

Team leaderboard

Recognize also encourages what we call collective gamification through the team leaderboard. Every recognition is tied to a point value in Recognize. At the end of each month the team with the most collective points is celebrated and the points reset for the next month. Teams now can work together to reach the most recognitions.

Team leaderboard

Team leaderboard

The Recognize team fully agrees with Wayne Brockbank cry for western organizations to begin thinking at the collective-level of the company to understand that the group is stronger than the sum of its individuals.

“The whole is greater than the sum of its parts.”

― Aristotle

Employee recognition for startups

Entering Startup

Entering Startup

“The Ducky goes to… David!” Leann Arkema, the VP of operations at Breakthrough, announces to the company of 14 employees. Everyone claps while David smiles and stands. “I accept this reward…”, David begins. Everyone quiets down as David reports some of the successes that week and thanks everyone for thinking of him for his hard work. Next week David will pass the Ducky onto someone else to be highlighted at the team meeting.

Employee recognition isn’t only for large companies with budgets for online solutions, like Recognize. Homegrown employee recognition works well in small centrally-located companies with passionate employees who are creating culture as they go. A recognition program in this setting can go a long way if it resonates with the team and is highlighted in monthly or in weekly meetings.

“The holder of the chalice presents a colleague with this commendation for feats of strength and stamina in the line of duty during our Friday Hour of Awesomeness.” – Peter Shanley Director of Strategic Programs at Neo

At the innovative interactive agency, Neo, they pass around a chalice to the employee of the week that went above and beyond. They call it the Neo Unicorn Cup. “Holder of the chalice presents them their commendation for feats of strength and stamina in the line of duty during our Friday Hour of Awesomeness.” Says Peter Shanley Director of Strategic Programs at Neo.

The Neo Unicorn Cup

Neo Unicorn Cup

Personalized employee recognition

The mascot is a large duck at Breakthrough, an online therapy startup. Leann Arkema says “The ducky symbolizes something that looks calm, but under the water the legs are moving very fast. That’s how we like to think at Breakthrough. We are relaxed while we work very hard.” Leann added a twist to their employee recognition program, the ducky is signed by the recipient. The ducky is now covered in memories of recognition.

Framework for startup employee recognition

  1. Choose a trophy for the monthly recognition. Ideally a company mascot or special symbol
  2. Email company introducing the program
  3. Pass the trophy around on a weekly or monthly basis in a team or company meeting
  4. Allow the last winner hand the trophy to the new winner
  5. Email company who won the trophy
  6. Keep the trophy on the desk of the winner for the week or month
  7. Add something special to the program to make it unique to your organization

Employee recognition works at startups to Fortune 500. What’s most important is tying the program to company culture. Companies will engage staff when they include a public, fun, and equal recognition program across the organization.

Deadlines are dead

Why do projects end on a deadline? Sounds like something died. No project manager would like to think their project is dead. They would say it is something living.

Lines don’t die or end. Lines stretch into infinite. In fact, the etymology of the word “deadline” is from the Civic War where if prisoners crossed a line they were shot dead. And that’s what we are referring to when we complete a project- shooting people!

Steps to creating a deadline in modern business:
1. Realize the idea
2. Execute strategy for idea
3. Gather others to complete idea
4. Estimate or require the finish date
5. Complete project

Introducing Livecircle

If you look at the steps, you’ll see the idea goes full circle from imagination to creation. At Recognize, when we complete a project, we call it a “Livecircle”. It is our word for describing when a project is complete. The reason for the word circle is the final deliverable is a tangible item of the first idea. Clearly, a project doesn’t die on a line, it lives after a full orbit around a workflow.

From now on, let’s agree to stop using the word deadline. It is negative and boring. As we continue to charge into the age of technological enlightenment, it is time to think towards a positive future and use words to back that up. Just as if you force yourself to smile, you’ll begin to naturally smile, let’s use words the describe the present and the future we want to create.

Employee recognition points redesigned for stronger employee engagement

Five_Points_-_George_Catlin_-_1827

Recognize Points are unlike any other recognition program. Our competitors have companies pay for points to be given out to staff. The status quo in employee recognition is to then have the staff get stuff with the points. With that comes red tape surrounding recognition. Furthermore, monetary rewards often hinder performance (1). We believe recognition should be light and fun. That means points should symbolize friendly competition between teams as well as show progression in positive events. Recognize stands out, because no other program provides this strategy.

Recognize Points give staff a chance to be the best every month

Recognize employee recognition platform engages staff by focusing on motivating beyond cash incentives. We learned from our customers that they were looking for a sense of journey, or a way to feel accomplishment each month. To help achieve this, we created the Recognize Points.

Profile

The stats page is focused on the user


The stats page will show the current user no matter where they are in the leaderboard. Users can focus on winning to the next spot. Now that points reset, staff members always have a chance to rise up.

Recognize continues to be the best at helping companies find ways to intrinsically motivate their workforce.

Footnote:
1. http://www.ted.com/talks/dan_pink_on_motivation

Collective Gamification

Only 13% of the world’s workforce is engaged (1), leading to billions of dollars lost in potential productivity. To fix this, Dan Pink identified purpose as one of the three most important drivers towards engagement (2). Recognize has an innovative strategy to help staff feel they have purpose in the organization. We call this strategy Collective Gamification.

Earth

Increase levels together through Collective Gamification

Workers don’t realize their influence in companies, because they lack tools to visualize the difference they make. To provide insight, Recognize is building strategy to show workers their influence in the organization. Imagine a gauge that represents a company’s Recognition Engagement Score (RES), or how much recognition is engaging staff in an organization. When a worker sends a recognition, this gauge’s needle moves to the right- providing instant feedback to the user they are influencing the greater good. Another use of Collective Gamification is collective levels. When a user sends a recognition they influence the leveling-up of their team, department, or company. Staff work together to increase their team’s level. The result is more togetherness and teamwork.

It isn’t about me anymore, it is about us

Employee recognition must go both ways to truly work in an organization. A worker receives recognition, giving them a sense of connectedness with the company (3). A worker sends a recognition, and sees immediate collective benefit. If staff realize this potential through collective gamification, only good will follow for the organization.

References

1. http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx
2. Dan Pink on motivation:

3. http://hbr.org/2013/07/connect-then-lead/ar/1